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[Support Solved] Payment Issue

[Support Solved] Payment Issue

Postby Drayano » Tue 22. Oct 2013, 13:29

Hey,

I ordered a 3DS + capture card about an hour ago and I was trying to pay for it, but my bank keeps telling me the BIC (GEN0DED1HRB) is incorrect so my bank transfer option doesn't seem to be working.

Should I cancel the order and try again with PayPal instead? Although I'm unsure how to cancel and re-order, either... please help D:

edit: nvm, it's apparently GENODED1HRB not GEN0DED1HRB, had been written incorrectly
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Re: Payment Issue

Postby Tecd0c » Tue 22. Oct 2013, 18:51

I'm sorry for that, don't know how this could happen, but you are right! I had a typo there, I did correct this already.

IBAN: DE03370694121034426011
BIC: GENODED1HRB

Now it is right!
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Re: Payment Issue

Postby Drayano » Tue 22. Oct 2013, 22:50

Haha never mind, it was a fun investigation. Thanks for the new e-mail btw ;p
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