Hi I recently bought a new 2DS XL capturecard from merki.net and after many issues with both sound (fortunately not due to the capture card but instead my pc) and video, after solving everything i try putting the wire in, which tends to wobble (no change since i first received it) this time the 3ds capture software asked me for my product key. I never received a product key with my product, instead I just plugged it in and it worked. I am very confused and panicking about what to do because i dont know how to enter a product key i dont have. I have heard you can buy a new one from katsukeity but I am worried that the wobbling will happen again, costing me another 30 euros over and over and over again.
Please help!!!!
Thank you.