KonsolenPunkt.de

Hello,

I bought this capture card about a year ago but when I tried to use it today the capture worked for like 5 seconds and then it just stopped working all I saw was a black screen.
Plugging the USB back into the 3DS after taking it out for like a min didnt work it was just the same issues I tried shutting off my Firewall and try it again but no luck I even tried multiple Cables

If this is a known fix for this without sending in my 3DS that would be nice becouse I prefer not sending it in

There is nothing I can do about it from here.
You will have to send it in for repair, it sounds like a broken USB-Port.

USB-Ports and Battery are wear and tear items, with 6 months limited warranty.
At the shop you can purchase the repair if you like.

hello Stefan,

I have decided to send in my 3DS cap card but its my 1st time sending something in can you help with this process?

Greetings
Patrick

Sure,

The packing and address are here at the FAQ:
viewtopic.php?f=7&t=12#paket

after you have packed and wrapped it, go to your local Post-Office. This should be the cheapest way of sending it to me.
Just make sure you are using a insured parcel, so in case they lost it, you get at least the money for your console and Capture Card back from them...